Dear passenger, welcome into the new era of customer service.

The BRsystem is our new concept of on-line customer service and the easiest solution to replace the damaged bag directly at your home address in a few days.

Fill in your surname and file details (as you find them written on your baggage claim receipt that was given to you at your arrival) and you will be able to access to the easy world of BRsystem.

For additional info: info@e-baggage-net or fax +390687120881

Thank you

Your new luggage in 5 steps

What is the DPR?